Quality Systems - Enviromental
If you wish to print this information please download the Technical Skills PDF catalog here.
ISO 14001 Internal Auditing 24 Hours
This highly interactive course takes participants through all stages of an ISO 14001 internal audit using realistic case studies and hands-on activities. Participants will prepare for, conduct, and document an environmental management system audit against the ISO 14001 standard.
This course will assist participants in learning to accurately interpret the requirements of ISO 14001 including techniques for gathering objective evidence and conducting employee interviews.
Quality Systems - Manufacturing
5S Workplace Organization 8 hours
This course is designed to help an organization implement a 5-S Workplace Organization Plan. The course introduces the concepts of Sort, Set in order, Shine, Standardize, and Sustain. The course takes participants through each of these concepts by applying them to a hands-on project.
Advanced Product and Quality Planning (APQP) 8–16 hours
Product Quality Planning is a structured method of defining and establishing the steps necessary to assure that a product satisfies the customer’s requirements. This course explains these steps by reviewing inputs/outputs for each of the stages of Quality Planning, including a review of processing steps using PFMEA and resulting in a production control plan. Depending on customer needs, a review of process sheets, process flow diagram, PFMEA and engineering drawings can result in a Process Control Plan using a workshop format. Topics include:
• The Scope of APQP Process
• Planning and Program Definition
• Product Design and Development
• Process Design and Development
• Product and Process Validation
• Feedback, Assessment and Corrective Action
• Control Plan Methodology
• Initial Production Start-Up Containment
Cost of Quality 8-16 hours
This program introduces the idea of cost quality. It looks at the elements of quality costs and presents a management approach to cost of quality. Topics include:
• Cost of Quality Defined
• Results of Cost of Quality
• Quality Cost Concepts
• History of Quality Cost Development
• The Economics of Quality – A Management Philosophy
• Quality Costs – General Description
• Management of Quality Costs
• Quality Costs Categories
• Quality Costs Elements
• Quality Costs Bases
• Trend Analysis and the Improvement Process
• Quality Cost Program Implementation
Design of Experiments (DOE) 16 hours
This course discusses the fundamental concepts of designing an experiment where more than one factor can be evaluated at a time. Classical design of experiments as well as graphical representation will be presented. Topics include:
• Project Identification
• Process Flow Charting
• Brain Storming of Possible Experimental Factors
• Rank and Selection of Experimental Facts
• Developing the Design Matrix
• Data Collection, Running the Experiment
• Data Analysis
• Decisions and Conclusions
• Implementation of Improvement Plans
• Controls to Hold the Gains
Executive Understanding of ISO 9000 4 hours
This course is intended to provide decision-making information regarding the impact of implementing an ISO 9000 quality system. Topics include:
• What is ISO 9001
• The ISO 9000 Family
• ISO 9000 Implementation
• Factors for Successful Implementation
• Registrar and Registration
Failure Mode and Effects Analysis (FMEA) 8–16 hours
This program covers the use and application of failure mode and failure mechanism as it relates to the design of product and the manufacturing process used to produce a product. Participants will gain an understanding of FMEA application and use as one of the strategies of Advanced Product Quality Planning (APQP). Topics include:
• Failure mode and Effects Analysis in the QS-9000 Requirement
• What questions do the Design and Process FMEAs answer
• Where the Design and Process FMEAs Fit into APQP
• Process Function/Requirements
• Potential Effect(s) of Failure
• Severity
• Potential Causes(s)/Mechanism(s) of Failure
• Occurrence
• Current Process Controls
• Risk Priority Number (RPN)
• Recommended Actions
• Follow Up
GAP Analysis 8 hours
This course provides training in the use of the GAP analysis tool to assess an organization’s current level of compliance to ISO 9000 quality system standards. Topics include:
• What is GAP Analysis
• How the GAP Analysis is Designed
• Helpful Definitions
• How to Perform the GAP Analysis
• Time Considerations
Internal Quality Audit 16-24 hours
This course will provide participants with the knowledge and skills necessary to successfully perform internal audits of an ISO/TS quality system. Topics include:
• Basic Quality System Definitions
• Auditing Definitions and Objectives
• The Internal Auditor
• Communication Skills
• Questioning Techniques Used in Auditing
• Handling Conflict During the Audit
• Planning and Preparing for the Audit
• Performing the Audit
• Maintaining Auditor Competence
Internal Auditor Training 16-24 hours
This course is intended to describe the requirements needed to become an Internal Auditor. Although this course centers around auditing quality systems such as ISO 9001 or TS 16949, the principles outlined in the course are applicable to any internal auditing situation.
Lean Manufacturing – Introduction 8-16 hours
This course is an introduction to the concepts of Lean Manufacturing Principles. Topics include:
• Value to the Customer
• Just in Time or Pull Systems
• Value Stream Analysis
• Flow and Perfection
• Concepts of waste reduction, including COMMWIP
Measurement System Analysis 8 hours
This course covers guidelines for assessing measurement error (Gage R&R) as described by the Automotive Industry Action Group (AIAG) in the Measurement Analysis Manual 3rd edition. Topics include:
• Introduction and Summary of Terms
• The Measurement Process
• Measurement Strategy and Planning
• Measurement Source Development
• Measurement Process Variation
• Measurement Source Variation
• Measurement Uncertainty
• Types of Measurement Error Studies
• Preparation for a Measurement Systems Study
• Conducting the Study
• Analysis of the Study
• Conclusions and Recommendations
Production Part Approval Process (PPAP) 8–16 hours
This course describes the essential steps required to meet the AIAG PPAP requirements. The PPAP requirements help to determine if all customer engineering design record and specification requirements will be properly understood by the supplier. It also determines if the supplier’s manufacturing process has the potential to produce product consistently by meeting those requirements during an actual production run at the quoted production rate.
Quality Problem Solving 16-24 hours
This course outlines an organized approach for solving quality problems focusing on knowledgeable problem solving, teamwork and a systematic process. This is a highly interactive workshop using the following problem solving methodology:
• Problem Statement
• Description of the Current Process
• Determine Possible Causes
• Data Collection
• Data Analysis
• Determine and Implement Corrective Action
• Hold the Gains
• Continue to Improve
Reliability and Maintainability for Machinery and Equipment 8-16 hours
This course introduces the guidelines and recommendations of Reliability and Maintainability fundamentals that are commonly used in the life cycle phases of manufacturing machinery and equipment. Participants will learn recommended R & M practices, including tools and techniques for both users and suppliers of machinery equipment.
Statistical Process Control - Basic 8-16 hours
This program covers the use of basic statistics for measuring and reducing process variation. Participants will receive instruction and hands-on experience in the calculation of basic descriptive statistics, including averages, medians, ranges standard deviations and proportions. Participants will also receive guided practice in the development and interpretation of control charts.
Statistical Process Control – Advanced 8-16 hours
This program examines advanced concepts of process control. Participants will receive instruction and hands-on experience in the understanding of advanced control chart usage, process capability, machine runoff and modified control limits.
TS 16949 Overview 8 hours
This course covers the goals of the technical specification for the development of a fundamental quality system that provides for continuous improvement with emphasis on defect prevention and the reduction of variation and waste in the supply chain. Topics include:
• Applicability to Production and Services Parts Suppliers and Subcontractors
• Management Responsibility
• Quality System
• Contract Review
• Design Control
• Document and Data Control
• Control of Customer-Supplied Product
• Product Identification and Tractability
• Process Control
• Inspection and Testing
• Control of Inspection, Measuring and Testing Equipment
• Inspection and Test Status
• Control of Non-Conforming Product
• Corrective and Preventative Action
• Handling, Storage, Packaging, Preservation and Delivery
• Control of Records
• Internal Quality Audits
• Training
• Servicing
TS 16949 Transition to 2000 4 Hours
This course will guide participants through an explanation of the difference between the 1994 revision and the current revision of the TS 16949 specification. Course covers the new numbering system as well as the differences between QS 9000 and TS 16949.
|
