Problem Solving
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The Leader’s Tool Kit: Problem-Solving Techniques (8 hours)
This highly interactive workshop focuses on team problem-solving strategies of problem definition and solution identification. Stages in each of these areas are defined, along with specific tools to guide teams through the stages.
Problem Analysis and Decision-Making (16 hours)
A rapidly changing, highly competitive marketplace demands making the right decision the first time --- quickly. Any delay closes the window of opportunity. This workshop provides tools that enable leaders to solve problems proactively and gain others' commitment to solutions and decisions. Leaders will make high-quality, effective decisions and learn to recognize how personal bias, tunnel vision, and marginal commitment influence decisions. (Targeted Management – Components of Effective Leadership)
Taking Action® to Solve Problems
Organization can’t just maintain status quo in today’s competitive marketplace. They need to be vigilant about improving product and service quality to meet or exceed customer needs. The Taking Action® program is a flexible, consolidated way to introduce continuous improvement and provide people with the tools to guide them through the process. (Techniques for a High-Performance Workforce – Getting Business Results)
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