Generations in the Workplace




Development Dimensions International

Development Dimensions International (DDI) is an international consulting and business training firm that has partnered with Delta College Corporate to deliver their programs. Whether you’re interested in improving and building leadership or workforce skills, providing extraordinary customer service, or improving the management of your people’s day-to-day performance, DDI’s programs can help. All of DDI’s training and development programs are built around competencies and are designed to give people at all levels the skills they need to be increasingly effective in their jobs.

Techniques for a High-Performance Workforce SM

Personal Effectiveness – Take charge of your own performance
and success.


Interaction Skills for Success
Feedback Fundamentals
Communicating and Listening
Communication with Others
Influencing Others
Building Trust
Working Through Conflict
Personal Empowerment: Taking Initiative
Adapting to Change
Investing in Your Learning
Taking Charge of Your Development

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Group Effectiveness – Increase performance in work groups
and teams.


Working as a Team
Valuing Differences
Fast Start for Teams
Reaching Group Agreement
Optimizing Team Performance
Team Performance Survey
Contributing to Meeting Success
Leading Successful Meetings
Supporting Others
Training Others

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Getting Business Results – Build cognitive and analytical thinking skills as well as business acumen.


Making Sense of Business: A SimulationTM
Making Effective Decisions
Partnerships for ImprovementÒ
Taking Action® to Solve Problems
Improving Personal Productivity
Impacting Your Work Processes
Thunderbolt Thinking®: Innovation Fundamentals

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Interaction Management®: Tactics For Effective Leadership®

Manage critical day-to-day leadership interactions.

Core Skills for Building Commitment
Performance Planning: Setting Expectations
Delegating for Productivity and Growth
Preparing Others to Succeed
Facilitation Improved Performance
Following Up to Support Improvement
Performance Planning: Reviewing Progress
Helping Others Adapt to Change
Guiding Conflict Resolution
 

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Interaction Management®: Strategies For Effective Leadership®

Create a high-performance environment.

The Empowering Leader®
Leadership: Facilitating Change
Trust: Strengthening the Foundation
Guiding the Development of Others
Coaching: Developing High Performance
Partnerships: Creating Synergy®
Leading Your Team to Optimal Performance
Thunderbolt Thinking®: Building an Innovative Workplace
 

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Multi-Day Leadership Development Programs: Learning to Lead

Results-Based Interaction
Retaining Talent: The Leaders Role
Managing Performance: Getting Business Results
Leading Teams
Being a Leader: Everyone’s Role
 

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Targeted Management®: Components of Effective Leadership

Develop analysis, planning and other basic management skills.

Leadership: Inspiring Commitment
Problem Analysis and Decision Making
Planning and Critical Path
Delegating and Monitoring

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Service Plus® - Create loyal customers by providing exceptional service

Service Plus®
Creating a Service Culture: The Service Leader’s Role
Supporting Self-Study
Senior Management Session for Service Plus®
Service Plus® Health Care

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Maximizing Performance®

Manage people’s ongoing performance by aligning their performance plan with organizational goals.

Maximizing Performance®
Organizations need a workforce with commitment, clarity, and focus to stay one step ahead of the competition that’s nipping at their heels. Maximizing Performance®, DDI’s proven performance management system, helps your organization create a high-performance workplace where associates have the skills and tools they need to take charge of their jobs, their development, and their future. The program helps drive focus and clarity throughout your organization. (Maximizing Performance)

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For more information Contact:

Learning Consultant

Phone (989) 758-3602
info@corpserv.delta.edu

 


 
1961 Delta Road
University Center, MI 48710
Phone: (989) 758.3602
Fax: (989) 758-3639