Techniques for a High-Performance WorkforceSM
group effectiveness
Working as a Team (4 hours)
For a team to achieve its goals, its members must do more than just carry their own weight. They must involve, support, and share information with their teammates. And they must commit to the success of the entire team, not simply their own success. This course clearly teaches employees the personal, interpersonal, and organizational advantages of working together, whether in teams or work groups.
Valuing Differences (4 hours)
Everyone looks at things in a unique way. Today, the companies with the greatest competitive advantage are those that can make the most of their people's diverse abilities. This course gives people effective tools for appreciating others' unique perspectives, understanding people's inherent differences, and collaborating in a mutually beneficial way.
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Fast Start for Teams (4 hours)
In many business environments, people don't have the luxury of letting a group slowly gel into a team. Virtual and project teams can come into existence quickly, and they must function and advance toward results without delay. This module walks team members through the process of setting up a team charter. It provides practical, actionable tools to help members stay on track, avoid the problems that plague many teams, and achieve success.
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Reaching Group Agreement (4 hours)
Productivity obviously suffers when group members cannot come to agreement or have different interpretations of decisions. And without strong commitment from each member, decisions will always fall short of their goal. This course focuses on the dynamics of group agreement and the importance of having everyone's commitment. It teaches seven techniques for making clear, high-quality decisions that have the buy-in and commitment of every group member.
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Optimizing Team Performance (4 hours)
Teams bring innovation and productivity to your organization. But even the most effective and productive teams occasionally hit plateaus or barriers that can prevent them from achieving their full potential. This module recharges teams by providing: a framework to diagnose strengths and weaknesses; tools to continually improve performance; and a process to build action plans that optimize performance.
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Contributing to Meeting Success (2 hours)
Although meetings are a fact of workplace life, too often employees are stuck in meetings that run late, waste time, accomplish little, and keep them from their "real" work. This interactive course gives employees the skills to save meeting time, keep meetings moving forward efficiently, and commit to and follow through on post-meeting actions.
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Leading Successful Meetings (4 hours)
Meetings can be a source of frustration or a productive use of everyone's time and talent. It often all depends on the leader, and it has a huge effect on productivity. This course gives employees the skills they need to ensure that meetings run efficiently, generate good decisions, and result in clear action.
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Supporting Others (4 hours)
When coworkers support one another, things get done. And as they help one another succeed, they create an environment in which people feel comfortable trying new things --- be it how to improve customer loyalty or increase productivity. They create a learning environment in which experience is transformed into support. In this module, participants learn why supporting one another at work is important and how it can be done to ensure the success of everyone involved --- the employees, their coworkers, an the organization. (Techniques for a High-Performance Workforce - Group Effectiveness)
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Training Others (4 hours)
Cross-training can evoke fear and even anger. People fear they will have to do another job they don't like. They worry about how they will juggle their present job with training others. And they may feel their own job is in jeopardy. This course gives employees the skills they need to effectively help others prepare for new tasks and responsibilities. The course also will help build employee commitment to and understanding of the importance of training to your organization. (Techniques for a High-Performance Workforce - Group Effectiveness)
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