Techniques for a High-Performance WorkforceSM
Getting Business Results
Making Sense of Business: A Simulation SM (8 hours)
Employees are more likely to support organizational initiatives and objectives if they understand the rationale behind management decisions and realize how they can add to the company's success. Unfortunately, many don't always understand how and why business decisions are made. In this engaging business simulation, employees run a business hands-on to realize how and why decisions are made. (Techniques for a High-Performance Workforce – Getting Business Results)
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Making Effective Decisions (4 hours)
In today's flatter organizations, employees who can make sound decisions quickly have the power to significantly reduce their organization's costs and enhance competitiveness. This module helps employees master a systematic approach to making better and faster decisions that will result in more effective performance. (Techniques for a High-Performance Workforce – Getting Business Results)
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Partnerships for Improvement® (5 hours)
People can't work in a vacuum --- their jobs are linked to other jobs in countless ways. In fact, most of what we accomplish in a workday gets done with the help of our internal partners. In this module, employees see the value of reducing unnecessary hand-offs and eliminating non-value-added activities in internal and external partnerships. They also learn a framework for cultivating and improving their partnerships. (Techniques for a High-Performance Workforce – Getting Business Results)
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Improving Personal Productivity (4 hours)
Lost profits, unfinished or late projects, abandoned initiatives, lost opportunities, personal inefficiencies, and dissatisfied or neglected customers. Such operating inefficiencies can mean the difference between success and failure. Improving Personal Productivity - which can be kicked off in a workshop or distributed as a just-in-time reference book - gives participants the skills they need to increase their productivity while decreasing stress levels. (Techniques for a High-Performance Workforce – Getting Business Results)
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Taking Action® to Solve Problems
Organization can’t just maintain status quo in today’s competitive marketplace. They need to be vigilant about improving product and service quality to meet or exceed customer needs. The Taking Action® program is a flexible, consolidated way to introduce continuous improvement and provide people with the tools to guide them through the process. (Techniques for a High-Performance Workforce – Getting Business Results)
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Impacting Your Work Processes (4 hours)
Equipping employees to improve their own work processes increases efficiency, reduces rework, enhances customer satisfaction, and ultimately drives organizational performance. While most training programs on work processes cover "macro" processes like manufacturing or order fulfillment, this module focuses on individual work processes. It gives your staff the skills to take ownership of their jobs and streamline their processes to improve performance. (Techniques for a High-Performance Workforce – Getting Business Results)
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Thunderbolt Thinking®: Innovation Fundamentals (4 hours)
Generating useful ideas and innovative solutions doesn't have to be a "lucky break." Your organization's success, even its survival, depends on having employees who consistently and deliberately think about problems or issues and develop new ways to address them. This module teaches people to manage their thinking to leverage both creative and analytical skills and to do away with rigid "this is how we always do it" thinking and myopic perspectives. (Techniques for a High-Performance Workforce – Getting Business Results)
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