INTERPERSONAL SKILLS
Assertiveness Communication (8 hours)
The impact of assertive, passive, and aggressive behaviors on effectiveness and productivity is the core of this workshop. Areas examined in depth include the changing social contract in the workplace and the link between assertiveness and self-esteem, confidence and self-empowerment. Practice sessions with constructive feedback are a part of this course. Participants will develop a personal action plan to demonstrate assertive communication behaviors.
|
